The short version
We don’t collect anything without you opting in and we only use it for the purposes noted. Which in short are (i) analytics to help us track and improve things (ii) remarketing which is a fancy way of show you ads about us when you visit other sites that are connected to Google and/or Facebook’s advertising network. We’ll amend this if what we’re collecting or how we need to use it changes.
Information we collect and how we use it
We might ask you to provide some information in order to contact you, provide a service or (gasp!) to post you something nice. That information might include:
- Your name
- Your business name
- Your email address
- Billing address
- Telephone number
- Credit card/payment account information
Any information provided will only be used for the purpose you agreed and only provided to others if they are “agents” involved in the delivery of goodness to you (like a courier or a postal service) and/or (oh no) to bill you for things that you’ve purchased!
If we do send any email newsletters or other fancy EDMs, they’ll all have opt-out or unsubscribe features or you can email us at [email protected] and we’ll sort it out asap.
We will never sell or share your personal information to any persons or organizations except when required by law for the investigation of illegal or criminal actives, the exercise of legal rights or in defence against any legal claims, or otherwise.
We use online advertising (sometimes)
We use Google AdWords Remarketing to advertise Katanya across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say "This person visited this page, so show them ads relating to that page." Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google's Ads Preferences Manager.
Controlling your personal information
As we develop functionality that uses a profile for you, we’ll make sure you can amend and if needed delete that information as required. To request access, correction or removal of your personal information, please contact [email protected]. We will remove all of your information and data from the Site within 7 business days upon receipt of your request.
(We’re looking into GDPR and intend to update any policies and systems early in 2018.)
Last updated: 15 September 2017